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Transforming customer experience through leadership development

Performance Impact continues to push boundaries in the hospitality sector, our ongoing work with Luxury Family Hotels involves a...

I am delighted to be launching the new Performance Impact Ltd website. As those of you who have worked with me before will know, I have...

Stress accounts for 35% of all work-related ill health and 43% of all working days lost. How do you respond to pressure at work? When...

Executive burnout is similar to overtraining syndrome in athletes. How well do you care for the physical you? Workplace stress is...

What is your strategy for goal setting? Do you create personal space to systematically review your development goals? At what level do...

When is conflict at work a good thing? Many of us avoid dealing with the inevitable differences we encounter at work but understanding...

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